MAGELLAN
COM CO. LTD.
Re-architecting banking around the customer
Supercharge your entire customer lifecycle, move faster than competitors, and create 10x better banking experiences with the Engagement Banking Platform
Backbase is on a mission to
re-architect banking around the customer.
We created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, helping banks orchestrate seamless journeys across every stage of the customer lifecycle.
From onboarding to servicing, loyalty, and origination, we help financial institutions surpass expectations in every phase of the customer lifecycle. Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.
To survive, banks need to make a paradigm shift.
Traditional banking is broken.
Here's what we know :
54%
of customers trust at least one tech company more than financial institutions
Platform players have raised the bar by creating 10X better journeys, built around the customer.
Source: Bain & Company
Silos
are costing global financial institutions billions.
Standalone point solutions have resulted in broken customer journeys across products, channels, and services, making it impossible to create holistic experiences.
78%
of traditional financial institutions' IT budgets are spent on maintenance.
Unsustainable cost structures mean more money is spent on running the bank vs changing the bank
Source: NTT Data
Meet the Engagement Banking Platform
It has everything a modern financial institution needs: from unified security to workflow and decision engines, daily banking capabilities and, beyond.
Integrates with anything: dozens of pre-integrated connectors and additional ones from our open source community to connect with core systems, fintechs, and more.
Offers speed and flexibility: adopt built-in platform capabilities, out-of-the box journeys, and pre-integrated connectors or use the platform headless with extensive developer tools and resources.
Engagement Banking is the giant leap forward that banks and credit unions have been waiting for. In this new era of banking, it's essential to design around the customer or member, instead of the limitations of their financial institutions.
It’s time to re-architect banking around
your customers and members